New Feedback Removal Policy

[i2i_infotech]

I really dont know how can the seller can sustain with this .

It is now a fashion in Ebay to give negetive feedback without asking seller for help .

In one case the buyer said product is faulty . I sent him the product and he raised a claim also . Now the claim is approved ( as this happens everytime ) and prior to that he left me a negetive feedback .

I called Helpline and told him these things . He simply denied saying claim is approved . Really fed up with ebay policy . This is high time ebay change their policy .

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Things ebay should consider :

1. Ebay should nt blindly approve claims.

2.Should give the seller opprtnity to solver buyer issues .

3.Ebay should allow sellers to solve issues thru member to member communication and remove feedback thru buyers consent .

[rsrini99]

You are taking Seller position. In my case as a Buyer, I got a defective Sony TV product. Ebay and Seller asking me to contact Manufacturer Sony India. Sony not responding till date on replacement of defective product. 1 month over now for expensive purchase. EBAY.IN closed my CLAIM.  They also DELETED by negative feedback submitted after a month of contacting Sony, Sony Service Centers, Seller daily and spending so much of my time ...my feedback said 'product was defective  and Sony & Seller did not help'. and they deleted it. See the clout Sellers have on EBAY.IN.