New Feedback Removal Policy

[i2i_infotech]

I really dont know how can the seller can sustain with this .

It is now a fashion in Ebay to give negetive feedback without asking seller for help .

In one case the buyer said product is faulty . I sent him the product and he raised a claim also . Now the claim is approved ( as this happens everytime ) and prior to that he left me a negetive feedback .

I called Helpline and told him these things . He simply denied saying claim is approved . Really fed up with ebay policy . This is high time ebay change their policy .

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Things ebay should consider :

1. Ebay should nt blindly approve claims.

2.Should give the seller opprtnity to solver buyer issues .

3.Ebay should allow sellers to solve issues thru member to member communication and remove feedback thru buyers consent .

[yusuf.virani]

i think as soon as they click on leave feedback and opt for negative feedback, there should be a pop up saying did you contact the seller before leaving negative feedback.

if he clicks yes, only then they should be allowed to leave negative feedback, 

point is atleast they should be aware that they need to contact the seller first before leaving negatives.

[renlife_wellness]

Yes Not many website displays feedbacks so prominently to effect sales.

[rsrini99]

You are taking Seller position. In my case as a Buyer, I got a defective Sony TV product. Ebay and Seller asking me to contact Manufacturer Sony India. Sony not responding till date on replacement of defective product. 1 month over now for expensive purchase. EBAY.IN closed my CLAIM.  They also DELETED by negative feedback submitted after a month of contacting Sony, Sony Service Centers, Seller daily and spending so much of my time ...my feedback said 'product was defective  and Sony & Seller did not help'. and they deleted it. See the clout Sellers have on EBAY.IN.

[mastermind_raj]

If buyer face any issue / problem .Seller should at least one chance to resolve buyer issue before get negative feedback from buyer .