I really dont know how can the seller can sustain with this .
It is now a fashion in Ebay to give negetive feedback without asking seller for help .
In one case the buyer said product is faulty . I sent him the product and he raised a claim also . Now the claim is approved ( as this happens everytime ) and prior to that he left me a negetive feedback .
I called Helpline and told him these things . He simply denied saying claim is approved . Really fed up with ebay policy . This is high time ebay change their policy .
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Things ebay should consider :
1. Ebay should nt blindly approve claims.
2.Should give the seller opprtnity to solver buyer issues .
3.Ebay should allow sellers to solve issues thru member to member communication and remove feedback thru buyers consent .
