frustrated of new buyers......................
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on 04-09-2010 11:40 AM
Lots of similar example can be seen, most of the neutrals and negatives are left by these new buyers which no nothing about feedback system. And eBay is doing nothing to educate such buyers. in my opinion a customer should only be allowed to leave negative/neutral feedback after opening a dispute in the resolution center that is while the customer files item not as described or item not received case. buy genuine mobiles at unbeatable price.
http://stores.shop.ebay.in/Mobile-Phones-ETC
Change is state of mind..but inevitable.
http://stores.shop.ebay.in/Mobile-Phones-ETC
Change is state of mind..but inevitable.
frustrated of new buyers......................
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on 04-09-2010 12:18 PM
One more e.g. I want to give I sold one product on 1St Sep. Buyer left Negative feedback stating product not dispatched. Whereas in our listing we mentioned that product will be sent within 3-4 days after payment. Buyer said in Paisa pay banner he seen that order will be dispatched within 2 days that is the reason he left negative on 3rd Sept. I don't know why the sellers are mentioning that product will be delivered within 24 Hr. Why they make competition in shipping time??? No one is forcing you to deliver it within a day or two. Due to this habit of some sellers other sellers feedback gets affected in shipping time field.
Thanks
Vilas
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on 04-09-2010 08:06 PM
http://stores.shop.ebay.in/Mobile-Phones-ETC
Change is state of mind..but inevitable.
http://stores.shop.ebay.in/Mobile-Phones-ETC
Change is state of mind..but inevitable.
frustrated of new buyers......................
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on 04-09-2010 10:06 PM
You are right we don't know really whether eBay will keep here for selling or may be ....On other websites also we are selling but frankly speaking not a single system they have as which eBay have. They don't have such feedback and dispute cases. Also I am getting sufficient margin also. But here.????
Regards
rhtdm.6624
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on 05-09-2010 02:17 AM
buyer is a King.. Seller a JOKER
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on 05-09-2010 02:42 PM
WHERE IS THE ITEM
WHY ITS NOT SHIPPED
I HEARD YOU ARE A FAST SHIPPER
ALSO ONE BUYER PHONED ME AND SAID ME ON PHONE
EBAY SAID DELIVERY IN 7 DAYS OR MONEY BACK
HEY WHERE DID I MENTIONED I AM A FAST SHIPPER ?
WHERE I MENTIONED OR EBAY MENTIONED DELIVERY IN 7 DAYS OR REFUND ?
I GET 7 DAYS TIME TO SHIP ITEM WHO SAID TO YOU I WILL DELIVER IT IN 2 DAYS TIME OR DISPATCH THE ITEM IN 2 DAYS TIME
WHAT IF I AM HAVING HEALTH PROBLEMS AND STILL I SHOULD SHIP THE PARCEL IN 2 DAYS TIME TO AVOID COMPLAINTS ?
WHO IS MISGUIDING THE NEW BUYERS ?
WHY EBAY IS SENDING SUCH MAILS TO BUYERS THAT SAYS THIS SELLER IS A FAST SHIPPER DELIVERY IN 7 DAYS OR REFUND
WHY DOESN'T EBAY CLEARLY STATES SELLER WILL SHIP ITEM IN 7 DAYS TIME WHY YOU ARE MISGUIDING NEW BUYERS
THEY ARE CREATING PROBLEMS BY LEAVING NEGATIVE FEEDBACKS AND COMPLAINING FOR DELAY IN DELIVERY ON PHONE AND IN MESSAGES
THIS HURTS BADLY WHEN YOU ARE HOSPITALIZED AND SEE SUCH MAILS
IT SEEMS LIKE WE ARE IN PRESSURE SHIP SHIP SHIP SHIP SHIP FAST .... ELSE NEGATIVE
UFF "Lord, I have done many things wrong. I am guilty, but to show your goodness, forgive me for everything I did. When people choose to follow the Lord, he shows them the best way to live.”
·:*¨¨*:·.God·:*¨¨*:·.Bless·:*¨¨*:·.Us·:*¨¨*:·.All·:*¨¨*:·.
·:*¨¨*:·.God·:*¨¨*:·.Bless·:*¨¨*:·.Us·:*¨¨*:·.All·:*¨¨*:·.
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on 23-09-2010 11:45 AM
Thanking you,
Pramod Tripathy
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on 23-09-2010 01:31 PM
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on 23-09-2010 08:10 PM
1. eBay India should start educating the buyer from the moment the buyer makes the first purchase and it should continue till they make their first 25 purchases.
2. Buyers with less than 25 transactions should not be allowed to leave DSRs at all. Just as sellers less than 10 FB don't receive DSRs, the buyers less than 25 FB shouldn't leave DSRs.
3. If a buyer less than 25 FB leaves a negative feedback, it should be held as pending by eBay just as eBay holds the payment of new sellers. Thereafter, eBay should contact the seller and the buyer and then decide whether that FB should be released or removed permanantly. (At that time there was no concept of the community court and the number of transactions on ebay.com were very high and eBay enjoyed a monopoly)
4. If a buyer tries to leave a negative feedback, the eBay system should alert them about the negative impact it can cause to the seller and also the system should force the buyer to contact the seller on e-mail before taking such a drastic action. There should be an exchange of at least 3 e-mails between the buyer and the seller before they leave a negative feedback and it should be forced to be initiated from the buyer's end.
If ebay.com had implemented these things, then it could have enjoyed a solid monopoly in USA as it used to enjoy during 2001 to 2004.
What remains now is a struggle to maintain NPS...
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on 23-09-2010 08:18 PM
Its really very bad done with you by the buyer. I think eBay has to remove this feedback system. As in online shopping world there are so many website but they don;t have such feedback system or anything. In eBay buyers are taking advantage of it.
Regards
rhtdm.6624
