Sir,
Log into you my ebay on ebay.in (very important, don';t log on to ebay.com or other ebay sites around the world) and download the turbolister from the link given in myebay and everthing will work out find.
Hundreds, nay thousand of other users are doing the same. No need to go ballistics about such issues. You may also try using live help which is available in myebay.