This is crazy ! First they provide me with all the details of the order and Seller Id and then when I give them the desirred infomation, they ask me again for the Order and Seller ID. And that too in the same mail message body .For the sake of readability, I've reset the messages in Decending Order Timewise .
eBayzee, I give up on you
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This is the original mail from Baazee
-----Original Message-----
From: Dispute Resolution [mailto:disputes@baazee.com]
Sent: Thursday, January 27, 2005 12:34 PM
Subject: RE:'Case=917-396'Re: Attention: Was your problem(21297359) solved?
Dear Murali,
This is with reference to the following transaction:
Item Title: Free Gift -Orion's "R & B"- Genuine Leather Shoes+ Free Socks
Item ID: 28163518
Order ID: 2530357
Buyer ID: hawkeyed_guy
With reference to the buyers complain on non receipt of item, on going to the ratings page, we have noticed that you have dispatched the item. Hence we request you to provide us and the buyer with the dispatch details:
=>The mode of shipment
=>Date of dispatch
=>Air way bill number
We await your response with the dispatch details within next 48 hours.
Warm Regards
Baazee Community Protection Team
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This was my reposnse with all particulars ad requsted.
-----Original Message-----
From: Muralikrishnan
Date: Friday, February 04, 2005 11:49 PM (Note that I hadda put some pressure at some point)
To: 'Dispute Resolution' (disputes@baazee.com); Samar (samarjeet@baazee.com)
Subject: RE: Re: Attention: Was your problem(21297359) solved?
This is my 3rd reminder…..
Is this some perverted joke? This is taking too long. What is happening? Has eBay kicked out all employees ?
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What’s the update on this? How long will it take ? And how come I recd a mail last week that the issue was already resolved and the negative rating removed ?
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Here’s the Tracked Info from the First Flight website www.firstflight.net
Consignment Number : C25865623
Date Serving Location Status
11-Jan-2005 chennai Despatched from Origin
12-Jan-2005 mumbai Arrived at Destination Hub.
12-Jan-2005 mumbai House Locked At _______ Am / Pm
13-Jan-2005 mumbai Consignment delivered
This is the 2nd time I’m providing this info. Earlier, I’d cut and pasted an image of the First Flight confirmation. Guess folks in Baazee are very busy going through content and cosmetics rather than mails.
Pls resolve at the earliest.
Regards – Muralikrishnan
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And this is the latest from Baazee !!!! Back to Sqaure A
----Original Message-----
From: Dispute Resolution [mailto:disputes@baazee.com]
Sent: Tuesday, February 08, 2005 11:37 AM
To: murali
Subject: RE:'Case=917-396'Re: Attention: Was your problem(21297359) solved?
Dear Muralikrishnan,
We are receipt with your mail, however we request you to kindly provide us with the exact order id and seller id and clarify the exact nature of the problem to enable us to assist you further.
Looking forward for your co-operation.
Awaiting a revert within next 48 hours.
For our important announcements, please check:
Warm Regards
Anchati Valankar
Baazee Community Protection
Like I said earlier I give up, though I'm considering a Consumer Redressal Case against Baazee for defeciency in Service
