Why ebay is not ready to directly control of feedback abuse like old baazee

[shreelaptop]

Negative feedback option is really very upsetting for sellers. I recently got a negative feedback from the buyer jitender2968. Though the item was received by him just next day after sending payment and exactly same as described as everyone can checkout it. The buyer did not made any complain about the item but directly put negative feedback. I through emails, offered him even refund, if the item is not upto mark and also send mutual feedback removal agreement. but neither he is ready to communicate nor returning item for refund or replacement nor changing negative feedback. I tried to spoke to him over std 4 times and could hear his hello voice twice. he just said that he has read my email and cut the phone.
I also wrote to ebay about this but ebay does not have any policy towards sellers that may protect them from such irresponsible buyers.
This is completely injustice from ebay. I can not understand why ebay has made free such senseless persons. A sellers's reputation is damaged without any reason and the ebay is always silent on it.
Ebay should take control of this process exactly in the same way as old baazee.com handled it. At baazee times, the sellers could make complain for such ratings and the baazee customercare executive after going through the case, used to remove such negative remarks and rating that was left without sufficient reason.

I am proud of baazee.com as the indian standard was much much better then the international ebay standard.
The only aim of ebay is to earn money. they do not see if there has been justice for both sellers and buyers. they only check that there should be buyers so that ebay may earn at every transaction. more the buyers more earning. for justice- where it came from? ebay came here to earn, not to make justice otherwise it never had given such uncontrolled rights even to to bad buyers.

Why ebay is not ready to make justice by having a direct control of feedback system so that its abuse can be avoided?

[nakoda_creation]

i am too agree with the issue of negative feedback on ebay.

some buyer never read the dos & donts of ebays & carlessly gives negative for small issues .

the issues can be solved with commuications via emails or calls.

we require some kind of filtration before posting any negative rating to buyers or sellers.

seller always has to bear the risk of SNP or suspension for it.

ebay should take some serious action against it.

hope for some positive reply from ebay team.

regards

[snrama]

Already replied at the thread "Negative Feedback option should be locked!" ---------------
With Regards,
Navaneeth (snrama) 😉

[creative_pursuits]

Dear Friends....

I feel really bad to see that so many sellers are being affected due to buyers who leave negative feedback just because ebay has given them a right to do so!!!!!

I myself am a victim of such an unjust negtive feedback and my case is also Similar...inspite of offering refund/exchange offer....the buyer is not answering and also not withdrawing her feedback...THE RESULT...MY 100% POSITIVE FEEDBACK IS NOW ONLY 99.5%

I donno what more the Buyer sowmini wants!!!!! Not accepting full refund also.and whenever i call her up,the phone is never answered.

I guess, its high time ebay probes into such feedback disputes and solves feedback disputes amicably thus doing justice to the right party.I dont think a third party like ODR is needed at all if Ebay takes a firm initiative and does its duty towards the sellers.....