Seller harassment

[cybernetyx1]

I have a seller's account on eBay.

I shipped an item to the best of my efforts to one of my buyer. But he is claiming that he received an empty pack. I have all the proofs that the delivery made by me was sound. Also I tried contacting buyer several times, but he had given a wrong number in his order details.

I escalated this matter wherever I could, like, inrswebhelp, customer care and also to my relationship manager but I didn't get any reply or help from any quarter.

Now the buyer has lodged a formal complaint against me. He also keeps on threatening me using the power of his position.

I see eBay has elaborated buyer protection programs but where is any seller protection program if at all there is any...

PLEASE HELP!!!

[9911.evkreddy]

Vasundhara ji...,
what was the punishment from ebay or paisa pay for the sellers, who accepts for the bid rises the invoice for
the same.but after paying the amount through paisa pay
the seller is not interested to send the item as per his
invoice.
As a buyer: with sellers interest, i have paid the amount
Rs:3425/- through paisapay for asus motherboard+ +,but he
has not send the item, paisa pay may refund my amount..not
the matter.
let me know what punishment he is going to have...,if not
everybody will pay the game with ebay/paisapay/buyers.

9911.evkreddy