Feedback Policy, Seller Non Performance, etc.,
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on 04-12-2005 06:34 PM
As early as July 2005, eBay admitted is Feedback Policy is flawed and certain changes are neccessary to make it work better. These changes are being implemented in a phased manner.
One of the important changes is:
Neutralizing feedback left by members who don't participate in issue resolution processes
Which means that the negative feedback of a user who does not want to participate in the dispute resolution process is meaningless and should be neutered.
However T&S is turning this policy on its head. It is asking certain sellers to give proof of resolution for negative ratings even when the buyers have not opened a online dispute for the same.
Infact they are suspending seller simply on the basis of such feedback.
All users, please comment of this two faced policy of eBay.
One of the important changes is:
Neutralizing feedback left by members who don't participate in issue resolution processes
Which means that the negative feedback of a user who does not want to participate in the dispute resolution process is meaningless and should be neutered.
However T&S is turning this policy on its head. It is asking certain sellers to give proof of resolution for negative ratings even when the buyers have not opened a online dispute for the same.
Infact they are suspending seller simply on the basis of such feedback.
All users, please comment of this two faced policy of eBay.
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1 REPLY 1
Feedback Policy, Seller Non Performance, etc.,
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on 09-12-2005 10:29 AM
EBAY PLZ DONT APPLY THE SECOND POLICY WHICH cameras_n_such
HAS STATED IF U IMPLY THAT,THIS WOULD KILL WE SELLERS ,INSTEAD THE POLICY
Neutralizing feedback left by members who don't participate in issue resolution processes
IS THE BEST WHICH I THINK,BECAUSE THIS WILL HELP BOTH BUYERS AS WELL AS SELLERS CAUSE.
ATUL
HAS STATED IF U IMPLY THAT,THIS WOULD KILL WE SELLERS ,INSTEAD THE POLICY
Neutralizing feedback left by members who don't participate in issue resolution processes
IS THE BEST WHICH I THINK,BECAUSE THIS WILL HELP BOTH BUYERS AS WELL AS SELLERS CAUSE.
ATUL
Message 2 of 2
