Dear Sellers AnyBody Facing Such Issue?

[rhtdm.6624]

Dear Sellers,

From last 1 Month I am facing one issue for which I had sent email to customer support But a horrible response I have received from them. I sent one query to them & they forwarded some others query answer to my email Id.

Please find the attachment below. While Sending invoice to the customer I am getting only below shipping options. No option for the shipping in India. Also I have disabled allow buyer to edit shipping total option But then also buyers are able to revise it. As a seller I wrote email to customer support but no solution yet received.



I am not enclosing eBay email which I received for my this query. Because it contains information of another eBay member which will be create more trouble about member privacy. Also I have removed the buyers address for privacy of the buyer. Can anyone tell me solution for this issue?

Regards
rhtdm.6624

[17-9-13-3]

thats wierd. Might be spam.

[accessoriesmasters]

hi

it is due to apo/fpo error

is buyer from hyderabad ap?

[siddarth_pandya]

i am too getting the same issue its just because of apo/fpo buyer

thanks

[sn-shoppe]

i also faced same problem

buyer did payed for item filled unpaid item

buyer from andhra pradesh apo/fpo

[sn-shoppe]

please tell me what is the meaning of " Apo/fpo " ??

[rhtdm.6624]

Dear All,

Buyer was from Vishakapatnam and I informed this to eBay customer support team also. But as usual no response nothing will done from them.

Regards
Vilas

[linusstudios]

@rhtdm.6624
Even urs is because of APO issue.

@ sn-shoppe

Army Post Office / Fleet Post Office

Whats this issue about-

typical Overseas Military Mail was sorted according to APO and FPO addresses. I am not still understanding how this is happening on eBay India.

To control the damage for time nbeing please uncheck the option to "allow buyer change shipping charges" in selling preferences.

This APO/FPO is basically being done to change shipping charges by these buyers as they are being treated as international buyers.

@ eBay-
At least a reply, couple of words or anything to help sellers in confusion?

.

[rhtdm.6624]

linusstudios

I have already disabled that allow buyer to edit option but still they are able to edit. Also it happens when customer make only checkout and that time only they are getting option to edit.

Regards
Vilas

[sn-shoppe]

i know that all the system setup is same for all then why its work different for APO/FPO people only ???

where they get APO/FPO option to select while sign up ??