Hello sellers.
Anyone happy with DOTZOT?
I think no one, in novemeber first week my half order came under DOTZOT, why? ask sellers what they want.
We want Dotzot for only those location which is not serviceable through Bluedart and Fedex.
Even after mailing mr ansari and inlogstic team in 20 days i am still getting order from dotzot which is serviceable through Bluedart.
My 3-4 order has not been delivered from more than 2 months, inlogistic doesn't reply on it, and powership phone support is a joke.
when i asked about these 2 month old parcel they replied email on inlogistic, so that's ur job? to tell us email on inlogistic. if inlogistic were replying why we will call on phone support?
and what they reply on phone our seniors are looking into matter and we will get back to you.
For 3 months seniors looking for parcel? what era we are living in?
coming to claims
One buyer claimed that he has not received item, claim approved to him even when item was sent through powership and no seller protection was given.
In home and kitchen category labels are generating 5kg weight even the item is 250 gram. I asked DOTZOT to weight parcel and then feed the weight. they refused and said we can not change weight , i asked ebay to change the weight in label as it's ur system error, No reply in 7 days and daily my 1-2 parcels are getting charged 5kg each .
once 5kg is charged we keep running behind ebay logistic to get shipping returns for 15-20 days(we are free and we don't have business to focus, just keep mailing logistic team)
just after diwali everythng is messed up, and powership team is completely Numb, no respone no reply at all.
Ebay powership team , take these matter seriously , it matters a lot for buyer.
