Hi,
It is in reference to-
"
sapana@ebay.com 21-09-10 16:31 IST
Hi linusstudios,
The credits were not posted to you since you did not provide the required documents.
I will further request you to post this disucssion on another thread. Off topic discussions shall be removed from this thread.
Thanks for your cooperation!
Regards,
Sapana "
I just happened not read that discussion owing to my busy schedule. So let me put it straight now.
That credit was supposed to be adjusted with eBay invoice as discussed. But later on there was no further response. So when I again inquired I was told to send a soft copy of the invoice. which I sent immediately. That was not enough and I was further asked to send a bill with my TIN number to eBay . It was 100% illogical and simply meant to put a new layer of Red Tape on refund but still I sent it. After it I have had no response from eBay team,
Meanwhile In this regard I have sent 4 Mails to my account manager and I have not received a reply till date.
1st mail- July 2nd
2nd Mail- July 28th
3rd Mail- August 19th
4th Mail- Sep 24th
I never wanted to use this public forum for a problem which is of personal nature but this blackout in communication is forcing me too. Its hardly a matter of 1700 Rs but I am annoyed with the carelessness which has been shown.
Anyways I am sending a copy of the invoice again this Monday. And I sincerely hope that credit will be processed and this matter settled amicably.
It is in reference to-
"
sapana@ebay.com 21-09-10 16:31 IST
Hi linusstudios,
The credits were not posted to you since you did not provide the required documents.
I will further request you to post this disucssion on another thread. Off topic discussions shall be removed from this thread.
Thanks for your cooperation!
Regards,
Sapana "
I just happened not read that discussion owing to my busy schedule. So let me put it straight now.
That credit was supposed to be adjusted with eBay invoice as discussed. But later on there was no further response. So when I again inquired I was told to send a soft copy of the invoice. which I sent immediately. That was not enough and I was further asked to send a bill with my TIN number to eBay . It was 100% illogical and simply meant to put a new layer of Red Tape on refund but still I sent it. After it I have had no response from eBay team,
Meanwhile In this regard I have sent 4 Mails to my account manager and I have not received a reply till date.
1st mail- July 2nd
2nd Mail- July 28th
3rd Mail- August 19th
4th Mail- Sep 24th
I never wanted to use this public forum for a problem which is of personal nature but this blackout in communication is forcing me too. Its hardly a matter of 1700 Rs but I am annoyed with the carelessness which has been shown.
Anyways I am sending a copy of the invoice again this Monday. And I sincerely hope that credit will be processed and this matter settled amicably.
Amount was transferred on 18-11-10, exactly 5 months and 25 Days after the deal was live.
And for beginners in case you decide to fall for credit for any of promotion, you must have a CST registration as eBay will ask you for invoice with TIN no. And for those who really think DOD will boost your business , yes it will but it will also bring a lot of impulse buying which may result in lot of damage at a later stage.
Here is an example-
http://feedback.ebay.in/ws/eBayISAPI.dll?ViewFeedback2&ftab=AllFeedback&userid=happy_deals365&iid=-1&de=off&items=200&interval=30&which=negative&_trkparms=Negative_17
And on top of that now sellers have to pay a fees for displaying items on DOD. I have a mail in which ebay management had said- "Daily Deals property is about deep discount & free shipping. The deal should be so good that a guy who has swore against e-commerce should buy", I really dont think this fees is doing any good to that deep discount part of deal.
.
And for beginners in case you decide to fall for credit for any of promotion, you must have a CST registration as eBay will ask you for invoice with TIN no. And for those who really think DOD will boost your business , yes it will but it will also bring a lot of impulse buying which may result in lot of damage at a later stage.
Here is an example-
http://feedback.ebay.in/ws/eBayISAPI.dll?ViewFeedback2&ftab=AllFeedback&userid=happy_deals365&iid=-1&de=off&items=200&interval=30&which=negative&_trkparms=Negative_17
And on top of that now sellers have to pay a fees for displaying items on DOD. I have a mail in which ebay management had said- "Daily Deals property is about deep discount & free shipping. The deal should be so good that a guy who has swore against e-commerce should buy", I really dont think this fees is doing any good to that deep discount part of deal.
.
