Hello 😮
For the past one month I am facing this problem.
I use two different shipping charges (local and national), there is price gap in both shipping charges, in some cases local shipping is free.
Some time national buyer pays selecting local shipping charges. When we told buyers about national shipping & local shipping they simply don't agree, reason: " Whatever charges eBay checkout has showed us was paid through paisapay, now don't ask us more money." We also cannot force the customer to pay the actual amount, as on discussion board I have read about several similar cases in which buyers have given negative feedback. Now we have to suffer the losses, either customer will back out or he might give you negative feedback, so we are paying shipping charges from our pocket.
I have emailed several times about this problem to eBay customer support, but till date no proper reply or resolution.
Can any one help me how to tackle this problem.
Thanks in Advance
Gaffar Latif
e.stores
