eBay

sitare_india · ‎05-11-2008

Hello!

Since several months, we are absolutely frustrated with the way EBAY back office is working to resolve many simplest issues. We are really having the impression, a behind-the-scene concerted effort is going on to ruin the Ebay India. As a well-wisher and long time associate as seller, I have just shared my disgust with my fellow Ebayers. Even after nearly 30 communications over phone and email during last two months, simplest issues are not solved thereby wasting our valuable time, money and energy.

With Best Wishes,

Ashok Agarwal
Proprietor
Sitare_Jewels

sitare_india · ‎07-11-2008

Dear Indraneelji,

Thanks for your very nice artistic answers to all queries. At last, the hurculean task of getting credit of Listing Fee has been done after nearly 40+ communication during 2 and half months. That too for AUGUST. SEPTEMBER Fee Credit is pending. We had to pay nearly Rs 10,000/- by credit Card in October for not getting credit in time.

I know very well, the task is not so easy but I THINK, not so hard that it took several months to resolve. Actually nothing has been done in August - September, and when I took up the matter seriously leaving other works aside, in October, then Ebay started resolving. You will admit, any sensible man must think, if I would not have followed it up vigorously, Ebay would not give it automatically.

Many small small issues are piling up without any satisfactory resolution - just the famous Proverb -
" Time is the Greatest Healer" is going on.
With the passage of time, many issues die automatically.

I had been always suggesting constructive and practical suggestions to Navinji and Jineshji all along, rest depends on you how you deal with the matters, what is your policy behind the scene.

But we by heart want Ebay should be comfortable place to Buy and Sale eradicating all hurdles.

With Best Wishes,
Ashok Agarwal

shivamemory · ‎07-11-2008

Indraneel jee 🙂

Thank you for your reply!

is this possible now also that our accounts contact us or we may contact our ebay accounts manager if required ?

may i know who is my accounts manager now ? Previously i talked to Ms sheetal, which is really very good & understanding.

regards,

the_great_jodhpur · ‎08-11-2008

Hello indraneel, this is the copy of the mail which u had replied and after several reminders no body has turned back and answered the mails. no reply from ur side on this issue. Is this the way ebayindia works. Hopeless. its almost more that a year u have told me that i will get the prize. waiting for ur reply..
regards
Girish.

From: Jain, Indraneel
To: ALPHA CRAFTS
Sent: Wednesday, August 27, 2008 5:10 PM
Subject: RE: Felicitation of Superhero Contest Prize Winners

Hello Sir,

Apologies for having missed your email earlier.

I’ll surely send across silver coins worth Rs. 15000/- to you and will inform you once it is dispatched to you next week.

Thanks & regards!

:: Indraneel Jain

:: Category Management

:: eBay