Need link of customer care chat services

[bharatcultura]

hi, i want to know if there is chat option available to connect with ebay customer care team, please help.

Krishan

[igsale]

Hello,

There are two options to connect with eBay customer support. First is live or chat support and second is mail support.

Indian sellers can connect with eBay customer support via this link - https://ocsnext.ebay.in/ocs/home

This is an email link, there are 8 topics are listed. You have to select the topic related to your query. Click on that link, and then the CONTACT US button. After that you can post your query. It's good if you mentioned your query / problem in below mentioned formats. 

For Case related query

Return OR INR case Id (If any): 

Buyer Id

Order Id:

AWB number:

Your Concern: 

For Negative feedback Removal

Buyer Id

Order Id:

Feedback Received:

Buyer Comment:

Your concern: 

You can also connect with live support for this you need to click on HELP & CONTACT tab on the top. Select the right topic and then click on Contact Us.

[in_news_team]

Dear  bharatcultura,

The eBay "Help & Contact" is the place where you would be able to find the most suitable way to connect with the customer support team. 

Here's how:
1. Click "Help & Contact" at the top of most eBay pages.
2. On the next page, click the "Contact us" button.
3. Select the appropriate topic from the drop-down menus at the top of the page. We'll show you the best way to contact us. Depending on the nature of the topic & query, the contact options would be provided to you.

Do keep in mind that the eBay customer supports works as per the USA time zone. 

Regards,

eBay INCBT Team.

[vintagewheeles]

Hello,

you can contact ebay customer support on ebay.com by calling them if you don't have a account manager they will surely help you and you can also mail your problem or issue to https://ocsnext.ebay.in/ocs/home and they will surely be back to you.

Have a nice day!

[jayseejewellers]

Hello team i am from eBay account jayseejewellers please reopen our account because our account is restricted please help us