I have been selling on ebay since 2007. Recently, 2 of the buyers from Italy, who do not wanted to pay import tax ,opened INR case and my account was punished with no selling privilege without warning. While this policy does not exist for sellers in the west. I am sure there are other Indian sellers too facing this peroblem and there will be more .
A buyer may open INR case for simply not paying import taxes or buyer may not be available to recieve, why the sellers are being punished? Is there even a human working on this or all decisions are being taken by faulty AI system who cannot differentiate between Genuine and Fraud INR cases. I want to know if eBay india team is seeing this trend or trying to find a solution?