eBay tracking number not updated

[cosycom]

Hi please check order ID in image attached. The shipment is already delivered to buyer on 8th August. Since it's not updated on ebay our Funds are on hold. When we track on DHL website it shows delivered on 8th August but on ebay its just showing out for delivery since last week.Please check and release our funds. Thank you

[in_news_team]

Dear cosycom,

Greetings from team eBay!

We do apologize for the delay in responding. On checking at our end it is noticed that your payment has already been released on 15th August 2025. Kindly check the same.

Any further account related issue, please do raise it with the customer support team via this link : https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

Regards,

eBay Team