Refund status approved but money not yet received in my account

[akshasreedha_0]

The claim is approved. But the refund is not received even after 10 days.

Details

Date claim opened:	30-06-2017

[sin4875]

Dear sir,
I am a customer of Ebay. I have recently purchased an item which is always paid through paisa pay(debit card). But I didn't received item neither my money.
I don't know, I will received my money or not. Time is already passed a long time and i didn't receive money.
CLAIM ID-3101539.