Problems paying
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on 03-04-2005 03:04 PM
Hello,
I bought something for the first time on ebay.in.
Since it is a high-value item (> INR 20K), I was asked
to fax my credit card and a signed authorization
form to some fax number.
I have two problems:
1) The authorization form was sent to my email
address on file, which happened to be out of date.
Hence, I never received it. After updating my
email address, an email I sent to customer
support only got the response that "we can't send
it again". Right.
2) I don't know what the fax number is: it disappeared
with my browser window.
*** Why can't all this information be posted in the
messages section for the user ?!? ***
It's really ridiculous that making a payment is
so difficult. I will be grateful if someone
can suggest a way to solve my current problem.
hangal
I bought something for the first time on ebay.in.
Since it is a high-value item (> INR 20K), I was asked
to fax my credit card and a signed authorization
form to some fax number.
I have two problems:
1) The authorization form was sent to my email
address on file, which happened to be out of date.
Hence, I never received it. After updating my
email address, an email I sent to customer
support only got the response that "we can't send
it again". Right.
2) I don't know what the fax number is: it disappeared
with my browser window.
*** Why can't all this information be posted in the
messages section for the user ?!? ***
It's really ridiculous that making a payment is
so difficult. I will be grateful if someone
can suggest a way to solve my current problem.
hangal
Message 1 of 2
1 REPLY 1
Problems paying
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on 03-04-2005 04:00 PM
welcome to the club 🙂
if you take a look to some other threads in this forum, you will find some answers and see that you are not the only one confronted to this strange fax request.
if you take a look to some other threads in this forum, you will find some answers and see that you are not the only one confronted to this strange fax request.
Message 2 of 2

