Paisapay fees not refunded

carnatic_in1
Community Member
Hello Paisapay,

I have not received the refund of Paisapay charges for order #2351991. The buyer has made chargeback and I was charged for it. I had given the buyer 8700 points and hence I had wanted cancellation of the trade and recovery of the transaction charges from the buyer for the points I had given him. The amount of charges is Rs 1018. Paisapay had informed me in DEcember that I will be credited the above amount in my December's bill, but this credit has not been given so far. I have subsequently sent sent 3 emails as reminder to Paisapay but have received no reply so far. Please credit Rs 1018 to my account immediately.
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