Paisa Pay Payment on HOLD 150029029257

[monstercollections]

I received a shocking mail from Paisa Pay today
Buyer ID Transaction Date Notes Service Fee Amount

An amount of Rs 43000+ has been blocked by them for no reason !!

Hello,

This is the mail with regard to your PaisaPay payment for the PaisaPay
payment cycle of 3rd October.

I wish to inform you that currently your payment is on hold with us and
hence for us to review your account, we require the following documents:

1. Proof of Delivery
2. Proof of Identity

You may scan and email us the copy of Proof of Delivery (POD) at
paisapaycb@ebay.com or fax us at 91 22 66690004. Please do mention your
PaisaPay ID eBay User ID and on the same for us to trace your details.

We await your response on this within next 48 hours.

I appreciate your patience and understanding regarding this matter and
look forward to your response so that we can resolve this matter as soon
as possible for you.

Best wishes,

Neha
eBay Customer Support

I haveno disputes nor any complaints from buyers ...

[cybersumit]

Same with me, they blocked an amount of Rs. 7334/- of mine with the same problem, even they have not sent a mail, I came to know anout it through online chat.

Are these eople nuts? really becomes helpless at times, now my vendors payments are on hold for no reason.

What to do

[monstercollections]

I fear that innocent Buyers and sellers will be taken for a ride.

PaisaPay has not replied to me inspite of forwarding all info to them promptly.

But i promise all my fellow community members that i wont let this go without a fight.

I have forwarded an official complaint to RBI and if necessary i wont hesitate to go ahead with further action.

Regards

[cybersumit]

To,
Monstercollections,

Can you please provide me with the procedure so that I can also lodge a complaint with RBI, as I will not let this go just as it is. And even I will collect the interest for the days to be accounted on hold.

[babin04]

Even they have made a hold on my payment of Rs. 303.80.

Can anyone tell me what to do, I am helpless, they want POD, but all knows POD can only be received after 15-20 days of dispatch of the consignment. But these people are deaf and dumb and only want POD. Really shocking

[monstercollections]

Hi sumit you can log on to

http://www.rbi.org.in/scripts/helpdesk.aspx

and send them a mail. ALso send them the same content in Writing at

Dr. Y. V. Reddy
Governor
Reserve Bank of India
Central Office
Mumbai 400 001.

and

Shri Ashok Kumar Jha
Secretary
Department of Economic Affairs
Ministry of Finance
Government of India
New Delhi.


Hi babin04

Its not a matter of Rs 300 but attitude. I know clearly whats going on inside PaisaPay but this is no way of treating sellers on the site.

I provided them Bluedart online tracking info for all parcels which have been delivered, Still no response since 3 days. In their mail they asked me to provide the details in 48Hrs, I did so in 12 hrs, now since 76hrs they are silent.

Remember, even PaisaPay provides the same Bluedart tracking nos when we want to get info on their Cheques sent to us!!

Moreover they havent even bothered to reply to this post

Best of Luck

[monstercollections]

Done

[superstores_tech]

I recently reported a spoof mail to ebay on the id spoof@ebay.com

and i got a reply from them within minutes.

Now of they can act on spoof and een report it to the suthorities within 5 minutes !! WHY CANT THEY GIVE SERVICE TO SELLERS ON THE SITE PROPERLY !!

Regards Superstores_Tech

Ankur Agarwal

[monstercollections]

Hey guys

sorry for the late response.

I received a mail form Paisa PAy that they have released the payment. But i will still insist that there should be better justice and all verification should be completed before registering a seller.

Instead of having 40k blocked for almost 20 days.

Regards