Item not received yet - but refund request rejected

[anjan_sarma3003]

PaisaPay ID - 606891642910
Item No - 171344219605.
Claim ID - 559945 
(Till today - Item not received)
can someone please read the email below which I received from someone who WORKS for eBay 🙂

and also Check attached screenshot (Tracking page screenshot from Fedex)

Dear anjan,We are pleased to inform you that we are approving your refund request and the same will be refunded to your original mode of payment. Please find the details here

Action : Refund approved

Remarks : As per the mentioned tracking details , item has been delivered . Hence we would like to inform you that we are closing your claim and rejecting the refund request. If you have any concern with related to this claim please get back to us by simply sending an email to ....... . Thank you for shopping with eBay.

[anjan_sarma3003]