How to raise a claim second time if issue is not resolved after first claim

[mayank.gpt]

Hi,

I had purchased an mobile through PaisaPay ID : 38818415741, but it was not functioning properly, so i raised an claim (Claim ID : 919847) and got replacement, but somehow replaced product is also not working properly, how can i raise claim again now.

Thanks,

Mayank

[ashrashaik-39]

Claiming systems on ebay is worst. better prefer other shopping sites