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Extremely poor customer service(Refund claim)

miln3700
Community Member
27 days since order 18 days since I filed the claim for refund due to failed delivery, not even a returned item.16 days until I got an update from claim adjuster. Brilliantly 2 days later he 'accidently' closes the claim (oh ya he doesn't care not his money). Called ebay about 7 times, fired 3 emails which was absolute waste of time because all they say is wait for 5 days for the claim adjuster to call (which never happened instead he silently closes the claim ๐Ÿ™‚ wow)

By far the my worst experience of online purchasing and slowest customer service.. Hope someone takes a look at what's happening in the inside.
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Re: Extremely poor customer service(Refund claim)

Post this on ebay India and ebay US facebook page you will get results.

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Re: Extremely poor customer service(Refund claim)

I buy a Sony bluetooth headset on eBay.in & I get a Samsung fake headset in a Sony box.
I write to eBay with the photograph of the item, they rejected my claim. I don't know who to go to what's the legal course I can take.
I have paid my credit card already. Raised the claim in min of the item being delivered
Feeling cheated, can some one guide a resolution to this.
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