Hello Navaneeth,
Thank you for taking the time to write to eBay.
I certainly understand your concern regarding 'Pending' status of
PaisaPay transaction for your Item number: 5792602721. I appreciate the
opportunity to address your concerns.
On checking our records I have noticed that PaisaPay transaction for
Item number: 5792602721 PaisaPay ID: 94724968 could not be processed
further due to technical difficulties, hence in this situation we would
be initiating refund to the member User ID: ashishat.
I have informed the concerned department to initiate refund to member
User ID: ashishat for Item number: 5792602721, refund would get
reflected in member account within 2 - 3 business days. I would
encourage you to contact the buyer and explain this situation to him
also do inform him about refund details and request him to make payment
for this item through other modes of payment offered by you on your
listing page.
While we do realize that this incident would have caused considerable
inconvenience to you, it is our desire and endeavor to also ensure that
the recurrence of such unpleasant experience to our good and genuine
members like yourself don't occur.
I appreciate your patience and understanding regarding this matter. If
there are any additional questions regarding this issue please do mail
us.
Regards,
Swapna
eBay Customer Support
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Original Message Follows:
-------------------------
Form Message %00022% 092304
D_ID080920052354D_ID/W_ID38963998W_ID/S_ID203S_ID
Subject: GS=C39032 Question on a pending payment [#IN ?01 ]
User Feedback: 63
User State: ?01
Browser Info: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1;
.NET CLR 1.1.4322)
Ask about selling (for sellers only) > PaisaPay transactions > Question
on a pending payment
Item number(s):
5792602721 $IN IN !00022! 092304 ?01 -01
MY Message:
Dear Ebay,
I have a pending amount of Rs.106.82/- (PaisaPay ID 94724968) from past
2nd August. The buyer is asking for the dispatch, but the payment is
still in pending. It has become almost 10 days. I request you to look at
this matter!
Regards,
Navaneeth
Regards,
Snrama
---------------
With Regards,
Navaneeth (snrama)
๐