Is ebay really for trust or not?

[virenddra71072]

Ebay is very bad online shoping site..   product deliver after 10 day with defective.    & after request for refund/ replacement.   Not get any response  after  1 week.  there is no any customer care support.  only one phone is there..  &   avery time it's say   "all customer are busy  with other member & your wating time is 40 min, 50, 75 min etc."    

[amishcomp · Accepted solution]

Hi,

I understand and I too have gone through the call hold time of 30+ minutes.

Generally there are sellers on ebay who ship items to buyers ebay only facilitates a platform.

What sellers are selling is not controlled by ebay.

If you have received a defective item you you can claim a refund. 

Please follow them on email you will be heard for sure.

Regards

Amish