Hi caps31382,
I am sorry to hear your unpleasant experience. I understand that you want to escalate the dispute to the Claim, however, you will have to wait for 30 days after the item listing closed. I request you to wait till the mentioned time period after which I am sure that you will be able to escalate. Click Here for more information
Buyer Protection claim. Also, once you have escalated the claim, do remember to send in all the documents on time, so as to fasten the Buyer protection process.
You may check the below mentioned link for more information on INR process:
http://pages.ebay.in/help/tp/inr-snad-process.html
In case you need any help, do post here or contact our
Customer Support team.
Regards,
Ritu