Hello! This is one omy friend's genuine problem.Here its a letter of his which shows the agony, frustration,& the feelings toward some sellers & the ebay. Pl.look..
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To: "sooraj awasthy"
Subject: Re: Payment Problem
Date: Thu, 14 Sep 2006 00:33:20 +0530
Dear Sir/Madam,
Please copy this letter to eBay forum and ask help from other user of eBay.
In the forum there is a link to feedback to eBay India Team.
Copy this message in that link.
http://hub.ebay.in/community?ssPageName=h:h:over:IN
Thank you again for your purchase.
With Regards,
S. A. Mastan,
002, Vatan B-1,
Gaurav Sankalp Housing Society,
Grd. Floor, G.C.C.Club Code Road,
Mira Road (E), Mumbai 401107.
09869426421
----- Original Message -----
From: sooraj awasthy
To: shaikhasif100@gmail.com
Sent: Wednesday, September 13, 2006 4:10 PM
Subject: Payment Problem
Dear Sir, Thanks for your response! Actually we want to quit ebay but due to some commitment with the sellers we have to stay for some dealings.You are one of those seller.Asif bhai, I need your help for another reason we are very frustrated... yes.... we admit that we are new in computer & internet ,and in this low speed we can write a letter by spending 2 to 3 hrs. We have an idea please send this letter to ebay and ask them why their attitude is so negative with us.We people of Hilly Regions of Himachal Pradesh & J&K are very simple...we purchase.. send the amount... receive the item ...O.K......and feedback thats all for us.Kindly imagine our situation ....we are living in a very remote area...On line purchasing may be a 'FUN' for others who lives in a town, city, or in a metro city but not for us as many items we need for our domestic & professional use ....we attracted in ebay purchasing for the variety and the range,but we have to pay for an item a lot of money & time...but ebay & some sellers are habitual to "EK HI DANDE SE HANKNA"...it means everywhere all are equal but its not a fact! See this example: For the buyer of a city to buy an item from ebay Total expenditure for that buyer: if SUPPOSE an item Cost:Rs.99.00 is Rs.99.00+ delivery charges:Rs.40.00 ICICI money transfer charges:00.00 to Rs.10.00, net charge particularly for that item:Rs.10.0(As the Broad Band facility available in the cities)Courier'scharges:Nil(No cour.co. charges a single paise from the receiver or the buyer in the Cities or generally.)SO TOTAL COST of that product =Rs.99+40+00+10=Rs.149.00 or Rs.99+40+10+10=Rs.159.00 BUT COMPARE that buyer WITH US.. EXPENDITURE TO GET THAT ITEM FOR US: Total Cost = Rs.99.00+40+150.00(net charge for particularly in our Area because the speed is 4200kbps to 16800kbps need many attempts to open a page some time it costs 200.00 for 1 hr. as line break for 60 to 70 times for every attempt call charge is Rs.1.20 is must for every attempt)+50.00(if have to send by DD as here its a flat charge in the Bank. Only Bank -PUNJAB NATIONAL BANK, Branch:Raja Ka Talab, H.P.any person or concern can enquire from the Branch of their city whether its true that our Branch charge Rs. 50.00even for a draft of Rs.30.00 or not)+Rs..150.00(If a seller send his item through Courier. REASON: The cor. ser. contact us by phone come and take your parcel, then they charge Rs.5.00 to Rs.200 As they brought it from the nearest city so they charge for Bus fare or other)+Rs.100.00{average} as we have to waste a full day if we send a man to collect the parcel, we have to pay his daily wage approx. Rs.80.00 to Rs.150.00 .IF We send the draft by Regd. Post it cost Rs.22.00 SO NOW THAT ITEM COST US FOR Rs.99.00+40.00+150.00+100.00+22.00= Rs.411.00. it means if we have to pay by DD and have to receive by Courier then it costs Rs. 411.00 YES, IN THIS PROCESS WE PURCHASED MANY ITEMS. And if by M.O. then it cost Rs.99.00+40.00+5.00+150.00=Rs.294.00.In every way our expenditure is much much higher than a buyer who lives in a City or in a Urban area. we, therefore, request our seller to accept payment through money orders and send their item by Regd.Post or Speed Post. Some sellers agreed but as you know thatthe Money Order process is SLOWEST than other Money-Transaction, so one of them lost his patience and reported the ebay that he hasn't receive the payment yet.We surprised to know that it happened after 3 or 4 days when he agreed to receive the payment by M.O. and ebay suspend my a/c BY THAT NON PAYMENT CHARGE AGAINST ME.However i contact the seller by email he said OK 'i will revert it when i receive the payment'...Now Please understand about our Mind-situatin...We sent him the M.O. on 1st of sep.2006 after discussing with him by email WHERE HE AGREED TO RECEIVE THE PAYMENT BY M.O. IF DD IS NOT POSSIBLE FOR US, As today i come to konow the fact when the postman gave me the acknowledgement receipt of M.O.of that Seller,,AS HE RECEIVED THE PAYMENT ON 06TH OF SEP.2006 but that SELLER didn't mention it neither to ebay nor to us even not drop any mail for this.SAMETHING HAPPENS WITH US FROM EBAY ITSELF... WE HAVE PAID THE FEES OF EBAY BY GOING TO OUR NEAREST TOWN ...MADE A DD SEND IT BY Regd.Post on 1st of sep.2006.. and responded on every notice by giving the fulll description of the DD & THE RECEIPT NO. OF THE REGD. LETTER But they are not searching that in their office or A/C or post office. Sending after some interval their notice for payment? What should i do???We are spending thousand of Rupees in communication in this process DUE TO VERY SLOW speed of the net but they need proof for Rs. merely Rs.100 or Rs.200 Pl. read it carefully: THE REGISTERED LETTER WHICH WE SENT TO EBAY ON DATED 1st of Sep.2006,its RECEIPT No.IS 3005 AND THE SENDER POST OFFICE IS "RAJA KA TALAB" Pin:176051 Containing a Printed bill/Letter of ebay & THE DEMAND DRAFT of Rs.209.00 THE DRAFT NUMBER IS SYH 425738 issued by PUNJAB NATIONAL BANK,Raja Ka Talab, Distt.-Kangra(Himachal Pradesh)on dated 1st of sep.2006. Here we have no facility of Photo copy or fax but all records are available in Bank & Post Office.How can you people thinks the negative, suppose we are not able to send you the photocopy but we are giving you all the details, WHY YOU PEOPLE NOT VERIFY OUR DETAILS TO THE CONCERNED DEPTT. Such as YOUR LETTER RECEIVING SECTION,AND FOR THE LETTER WHY YOU ARE NOT SENDING US THE CERTIFIED COPY OF YOUR POST OFFICE THAT THERE IS NO LETTER OF THIS NUMBER & ADDRESS DELIVERED WHICH WE MENTIONED IN OUR LETTER.Our all information regarding the fact is baseless for you then why your policies are not only baseless & useless for the people who lives in such a situation in this country like us????the item page in ebay but when i go for payment page it shows your account is blocked. I am suffering a lot of such type of problems & notices "ULTA CHOR KOTWAAL KO DAANTE" IS VERY FIT PROVERB IN THIS SITUATION TO EBAY. Please mail me immediately your advice Thank God! its only Rs.2500 approx. which wasted in these days to purchase items...because the sellers who recd. the payment enjoyed our suspension,as there is no communication facility available,whenever we want to respond it shows"your a/c is blocked.". Thanks a lot! for reading my letter by spending your precious time.I shall be highly oblized if you kindly send this letter to appropriate hand in ebay. Thanks again, with regards! awasthy_1in sooraj_awasthy@yahoo.com
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