I am cheated

[amupr]

had ordered a 256MB mp3(item #5811415852) on 1st OCt 2005 from a man who calls himself as Sauvik Das( NEELACAL)and he is from West Bengal. I sent him payment of Rs. 1950 through ICICI bank direct payment transfer to his account and i have proof of the payment made. But till now he has not sent me the item. He does not answer any e-mail. So i had filed 'Items Not Received or Not as Described' dispute with EBAY on 10th OCT. But the option 'I feel I have no other option but to escalate this to a claim' is still not activated. Its already past 60 days now. When does it get activated ? Will i surely get my money back ? Somebody please help me out, i dont want to loose my money.

[indconcepts]

Hello,

Just see if you are eligible for a claim by clicking the link below.....

http://pages.ebay.in/help/community/fpp-guide.html

Claim Form can be obtained by clicking the link below....

http://pages.ebay.in/help/community/frs-claimform.html

regards

IndConcepts

[atulnc1]

PLZ WRITE TO EBAY TEAM ABOUT THIS,THEY SURELY WILL GUIDE YOU IN A PROPER WAY.

ATUL

[emailswarup]

Hi,

Here is the excerpt from an announcement of ebay on 26-Dec. You must report the matter to customer support immediately.

"Some members are currently facing an issue while trying to close an Unpaid Item Dispute. The effected member would be unable to choose the second option “I feel I have no other option but to end communication with the buyer." when closing an Unpaid Item dispute over 8 days old. They can only select the first option, "We've completed the transaction and we're both satisfied."

We are aware of the issue and working towards resolving it. We will also request our members to report the item numbers on which they are unable to close dispute, to the Customer Support department for appropriate action. "

. Best Regards
Swarup Dutta
Kolkata

[sapana@ebay.com]

Hi amupr,

The option, "I feel I have no other option but to escalate this to a claim", gets activated after 10 days of filing the dispute, if seller does not respond or after 30 days after the transaction date.

Warm Regards,
Sapana

[indconcepts]

Dear amupr,

Hello,

Sapana is the best person who takes care of the Community members.

She has already said that the option, "I feel I have no other option but to escalate this to a claim", gets activated after 10 days of filing the dispute, if seller does not respond or after 30 days after the transaction date.

But it seems that after 60 days of filing the dispute you have POSTED THIS TOPIC on the board.

I would suggest that you don't waste more time and follow-up via HELP form.

Click HELP on top of each ebay page.
Click CONTACT US on the left side.

From Step-1 Click FRAUD CONCERNS
From Step-2 Click YOU PAID FOR AN ITEM BUT NEVER RECEIVED IT

If you have already filed a claim then in Step-2 you can click on CHECK ON THE PROGRESS OF YOUR BUYER PROTECTION CLAIM

I AM SURE YOU WOULD GET JUSTICE & YOUR MONEY BACK.

regards

IndConcepts

[indconcepts]

amupr,

I just missed out one step.

After Clicking the CONTACT US...you will have to select the LAST OPTION.....ie....

PROBLEMS WITH OTHER MEMBERS

The other procedure remains the same.

regards

IndConcepts