wrong items are shipped by the seller.

tinualokin
Community Member
I ordered four Items, some artificial jewelery items. Two of which was merged by the seller in a single box but charged for individual, more-over both received in damaged condition.
other two order was also clubbed by the seller and this time he charged shipping cost more than the sum of individual items shipping cost. Finally i received items or different make than what i ordered.
What a buyer can do in this case.
E-bay should take responsibility of the same and check this kind of activities.

Buyer should get some discount on the shipping charges if multiple orders are clubbed under single shipment.
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wrong items are shipped by the seller.

Have you purchase them separately or together, if you have purchased them separately and you have 2 paisapay ids then the sellers has to ship them separately otherwise if it is a combined order with one paisapay id then he has to ship them together.
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StopandShop
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wrong items are shipped by the seller.

lotmany
Community Member
Good way is to talk to your Seller.

Related to damage, instead of raising about combined shipping, please explain him that your received damaged items and ask him for compensation or replacement. He will certainly help you else you can raise with eBay customer care for further guidance.

Related to combined shipping, you can claim partial refund to the extent of combined savings with the help of Seller itself easily.

Normally, Sellers will provide gifts along with the pack in such cases.

Note that always Seller may not get shipping benefit all the time, by combining the size of parcel increases along with weight.

As rajelectroniks said, he is correct.

Regards
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