"Agent is typing" -- A misguidance

dasangan
Community Member

Have any of you has the same experience during online chats  --- "Agent is typing" shows up the whole time, and actually mdoes not mean anything. It isguides the consumer who is eagerly waitinf for a response instead of doing something else. In other websites (amazon, etc.), they have status messages like "Waiting agent response", "Waiting for agent", etc. but Ebay-India seems to ignore all those norms.

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