old and damaged product sent to me...

[shiv7936]

i bought 2 idea netsetter..both not working even with idea sim ,i purchased 2 same models but seller sent me differnt and one of them was old.....what should i do...i have reported to ebay guarantee but to response...even now a days phone call to 1800 209 3229 is not possible iam trying from around 8 days to call ebay but promts busy tone....some body help what shold i do now..??

[skthakur2011]

u can open a case in here
http://resolutioncentre.ebay.in/
and select 2nd option
I received an item that does not match the seller's description.
then pack that stuff
do courier where it come from
claim 4 REFUND