Dear Indraneedl Please Help : Paisapay is not intiating a refund to my buyer since 5th december : also kept my approx 25000 on hold for 1991/-s refund - plz read all mail i m contacting them since a month : really fedup
Subject: Re: GS=C39071 Make a refund to buyer [#IN A11 ?01 ] (KMM59973032V62779L0KM) Received: 28-Dec-2008
From: eBay Customer Support Expires: 27-Jan-2009
Hello,
Thank you for writing to eBay.
I regret for the inconvenience caused, however as informed to you in the
earlier communication that the account is on hold as the was request for
refund and due to the payment cycle date appearing the same day and in
order to initiate refund to the buyer, we had to hold the same.
Please be informed, I have intimated the same and we will certainly
unhold your account, you may check the status after 24 hours.
I trust that this information has been useful to you. If you have any
further questions please do not hesitate to contact us again.
You can also talk to us through Live Help or call our Helpline. To know
more about the support options please refer to
http://pages.ebay.in/paisapay/phone-support.html
If time permits, please leave an appropriate feedback for my service to
you. You may get a separate email requesting for feedback. Your valuable
feedback and inputs will help me to improve my services towards other
members and you.
Best wishes,
Sohail S.
eBay Customer Support
_______________________________
Protect your eBay account by changing your password regularly. For more
information, please visit the link below:
http://pages.ebay.in/help/newtoebay/account_protection.html
Original Message Follows:
-------------------------
Form Message: %12243% 112905
D_ID122720080509D_ID/W_ID161548249W_ID/S_ID203S_ID
User Feedback: 1473
User State: ?01
Browser info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB5;
.NET CLR 2.0.50727; InfoPath.2)
Topics
Message: for god seck please do as you told in below mail and unhold my
funds. otherwise i will have to stop selling the goods
Previous Message Follows
-------------------------
Hello,
Thank you for writing to eBay with regards to the refund for the
PaisaPay id:23064870732.
I firstly regret in the inconvience you had to face for the refund. I
would like to inform you that due to an issue the refund could not be
processed. Hence the same would be processed on 25th December 2008.
I would also like to bring to your notice that being it Wednesday your
payment cycle is kept on hold for the refund and once the refund is
initiated your balance amount would be send to you in the coming cycle.
I hope those information is useful to you and I truly regret on the
inconvience caused to you.
I trust that this information has been useful to you. If you have any
further questions please do not hesitate to contact us again.
Best wishes,
Komal K
eBay Customer Support
_______________________________
Protect your eBay account by changing your password regularly. For more
information, please visit the link below:
http://pages.ebay.in/help/newtoebay/account_protection.html
Original Message Follows:
-------------------------
Form Message: %12243% 112905
D_ID122220080753D_ID/W_ID161289491W_ID/S_ID203S_ID
User Feedback: 1462
User State: ?01
Browser info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET
CLR 2.0.50727; InfoPath.2)
Topics
Message: buyer is still awaiting the refund please initiate asap
Previous Message Follows
-------------------------
Hello,
Thank you for writing to eBay.
I infer from your email that you wish to initiate refund to the buyer
for PaisaPay ID: 23064870732.
As per your request, we are initiating refund of Rs.1991 /- to the buyer
for PaisaPay ID: <23064870732>. The refund amount will get
reflected to the buyer's original mode of payment after 2 - 3 business
days. I request you to inform the buyer about the refund details, and
further request the buyer to check his account after the stipulated
time.
In case the buyer contacts you regarding the non-receipt of the amount
refunded, kindly request the buyer to contact us using the Contact Us
link on the Help page.I trust that this information has been useful to
you. If you have any further questions please do not hesitate to contact
us again.
You can also talk to us through Live Help or call our Helpline. To know
more about the support options please refer to
http://pages.ebay.in/paisapay/phone-support.html
If time permits, please leave an appropriate feedback for my service to
you. You may get a separate email requesting for feedback. Your valuable
feedback and inputs will help me to improve my services towards other
members and you.
Best wishes,
Sohail S.
eBay Customer Support
_______________________________
Protect your eBay account by changing your password regularly. For more
information, please visit the link below:
http://pages.ebay.in/help/newtoebay/account_protection.html
Original Message Follows:
-------------------------
Form Message: %12243% 112905
D_ID120420081849D_ID/W_ID159990974W_ID/S_ID203S_ID
User Feedback: 1421
User State: ?01
Browser info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET
CLR 2.0.50727; InfoPath.2)
Topics
Message: dear sir, now i have enough balance so please proceed with this
refund. asap
Previous Message Follows
-------------------------
Hello,
Thank you for writing to eBay.This is Soumya from the eBay India Team.
I appreciate your willingness to refund the buyer for the PaisaPay ID
:23064870732. Currently on checking our records I see that your PaisaPay
Account i.e. Payments due since previous remittance does not have
sufficient funds.
Hence you would need to :
1.Either wait for your My PaisaPay account to have sufficient funds.
2.Or you can send us cheque or demand draft for the amount to be
refunded (ensure that the cheque/draft is only for the amount that was
remitted to you). You can send the Cheque/demand draft drawn in the name
of 'eBay India Pvt.ltd' on the address as mentioned below:
PaisaPay Department
eBay India Pvt Ltd.
202, 'B' Wing, 2nd Floor,
Phoenix House, Phoenix Compound Mills,
462, Senapati Bapat Marg,
Lower Parel.
Mumbai 400013.
3.Alternatively you can also transfer the funds in our bank account. Our
Bank account details are:
Bank Name: Deutsche Bank
Branch Name: Fort
Account number: 0569210000
IFSC Code: DEUTO0784BBY
MICR Code: 400200002
Payee name: eBay India Pvt. Ltd.
Once you have transferred the funds, do inform us so that we can have
the same updated in your related PaisaPay accounts and refund the buyer
accordingly.
I trust that this information has been useful to you. If you have any
further questions please do not hesitate to contact us again.
You can also talk to us through Live Help or call our Helpline. To know
more about the support options please refer to
http://pages.ebay.in/paisapay/phone-support.html
Regards,
Soumya
eBay Customer Support
_______________________________
Protect your eBay account by changing your password regularly. For more
information, please visit the link below:
http://pages.ebay.in/help/newtoebay/account_protection.html
Original Message Follows:
-------------------------
Form Message: %12243% 112905
D_ID120120082042D_ID/W_ID159732183W_ID/S_ID203S_ID
Subject: GS=C39071 Make a refund to buyer [#IN A11 ?01 ]
User Feedback: 1414
User State: ?01
Browser info: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; .NET
CLR 2.0.50727; InfoPath.2)
PaisaPay > Selling with PaisaPay > Make a refund to buyer
Item number(s):
350120067024 L11 $IN IN !12243! 112905 ?01 -01
Message: to > security and resolution center > report another problme >
paisapay > selling with paisapay > make a refund to buyer
dear ebay kindly generate the refund to the buyer as per the following
details
paisapay id: 23064870732
item id: 350120067024
seller id: kumar.m
total amt: 1991
reason : buyer has returned the item
