>> Unpaid Items - A HUGE PROBLEM !

[zookmart]

Ebay need to seriously address the problem of Unpaid Items !

Iam fed up of filling Unpaid Item disputes ! I heard somewhere 99.99% of all ebay transactions are completed without any problem !

But close to 20% of my orders are Unpaid Items !

One of my recent trans, the buyer placed order for 50 T shirts. And when he didnt respond to my mails. I called him and he told his friend clicked commit to buy on error !
http://offer.ebay.in/ws/eBayISAPI.dll?ViewBidsLogin&item=250059791043

The whole process is time consuming and redundant !

1) Send Information
2) Reminder emails
3) Report an Unpaid Item
4) A week later close dispute


How about other sellers ? how much of your orders ends up as unpaid item dispute ?

These are suggestions I make to reduce this problem.

1) The buyer has to Choose the mode of payment immediately after buying.

2) Ebay should use Cart system(like baazee), where a buyer choose many items by clicking add to cart but if doesnt choose a mode of payment should be cancelled immediately.

3) Only thoes order for which mode of payment is choosen will be charged FVF and will be shown to Sellers.

4) In case of Paisapay mode of payment the buyer has to pay immediately.

5) Option to choose COD option only for buyers with feedback score more than 2-3(The current buyer Req settings is irrespective of Mode of payment, becoz I dont mind a buyer with 0 rating buys my product and pays via PaisaPay or Sends DD.)

Other sellers please comment !

Shyam
NitroFashion

[indconcepts]

Hello Shyam,

You are lucky that only 20% of your Orders come under UPI's ..... there are Sellers whose UPI percentage is as high as 90%.

You may use the Buyer Block tool to reduce your UPI %age.

regards

Umang Midha .

[zookmart]

Hello Umang,

90% !!!!

Why isnt then ebay doing something to tackle this problem !!

A seller's time is wasted filling the UPI dispute !

A buyer bloack tool is not going to help ! because if i increase the rating i block many genuine first time buyers !!

Why cant ebay charge the FVF once the buyer has choosen a Mode of payment. For those orders for which the mode of payment is not choosen let ebay not show us the contact detail untill the mode of payment is choosen !

Regards
Shyam
Nitro Fashion

[snrama]

Hi Shyam,

Yes, Even I face the UPI which are approx 30%. Most of the buyers doesn't do it intentionally. I have seen members who ask to cancel orders through mutual agreement.

Regarding Cart system, eBay should think on this! ---------------
With Regards,
Navaneeth (snrama) 😉

[zookmart]

It is becoming evident that ebay is Not user friendly bulk sellers.

Filling close to 100 UPI is bonkers !

What shalt thou say ?

[jaspalsinghmtech2011]

i have also faced this problem many times and i am fed up of it