feedback not received

jupiter_bags
Community Member
Hi!
I have sold an item on ebay, received payment, left feedback and have shipped the same to the buyer. But the buyer has not left any feedback yet. Should i need to do any thing in this regards.

On going through the discussion board, I found that sales manager will automatically leave a positive feed back.
Is it possible even though buyer has not left any feed back. will that tool also be effective for my completed transaction.

Regards/ Shaheen Sharma
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feedback not received

skyshopindia
Community Member
Yes Shaheen,
You can try with Sales Manager(SM) + eBay Shop - both are free in 1st 30 days. Then you have to pay Rs. 199 only /month.
As per my thinking both these tools are very useful, even for a new seller also. Rather I can say these 2 tools are essential for a seller.

Using SM you can 1. leave feedback at a lot 2. Request for feedback at a lot. 3. Send bulk email (personalized email, Winning bidder mail, Payment reminder etc).

Its seems that that you are new in selling. So try with both. For eBay Shop, use it and then you will find how it is useful.

This is my experience only.

Regards
skyshopindia
Achintya Ghosh
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indconcepts
Community Member
Dear jupiter_bags ,

It seems you are using Selling Manager.

You have competed the Sales by....
1. receiving the payment.
2. leaving the feedback for the Buyer.
3. Dispatching the Item on time.

But unfortunately the Buyer has not responded by leaving the feedback for you.

I would like to tell you that Selling Manager won't help you in this case. The buyer would have to manually leave a feedback for you. There is a provision in SM Pro, whereby a Seller may opt for giving an automatic +ve feedback in return for a +ve feedback received.

In case your Buyer ( who may also be a Seller on ebay ) has SM Pro with automatic feedback feature then you would have already received the feedback on leaving it for your Buyer. But thats not the case.

The best would be to contact your buyer through email and request for a feedback. In case he is satisfied with the deal, he would definately oblidge you.

Umang Midha .


IndConcepts logo7


http://stores.ebay.in/IndConcepts


.
.


best regards

Umang Midha


IndConcepts logo7
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posting.id.in
Community Member
Hello,

Jupiter Bags, I appologise for going off track but you need this advice if you want to continue selling on the site.

Your listings are in violation of a eBay policy called Choice Listings.

You cannot offer you buyers a choice of colors , size etc. I see you are listing with mulitiple images in different colors which may be considered a violation. So if you have a bag in 5 colors, you will need to create five listings, for e.g.

Blue color jute bag
Yellow color jute bag
Red color juet bag , etc.

Its always better to be safe than sorry when it comes to eBay's TnS
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