Hello anokhee_jaipur,
Thank you for providing your feedback to us. To help us respond with details to your issues, may I request you to please mail your issue across to us through the Contact Us link within the Help Section (http://pages.ebay.in/help/contact_us/_base/index.html) ?
Click on "Ask About Selling" in the first box, "Billing and fees" in the second box, and then choose the appropriate category depending on the query that you have. This would ensure that your queries go to the billing representatives and your queries could be attended to in a timely manner.
Thanks and regards,
Rohit,
Community Development Team
Thanks and Regards,
Rohit,
Buyer Engagement Team