Won item, but no details of seller.
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on 10-09-2010 03:16 PM
I've just won an auction item and received notification by email. But the email does not give the seller's email address, phone number or detailed postal address.
When I click the "Contact seller" link on the notification email, it just opens the eBay messaging facility.
Is this a new practice by eBay? In the past, the notification always included at least the seller's email address. I'm reluctant to transfer the payment without knowing the seller's contact information.
When I click the "Contact seller" link on the notification email, it just opens the eBay messaging facility.
Is this a new practice by eBay? In the past, the notification always included at least the seller's email address. I'm reluctant to transfer the payment without knowing the seller's contact information.
Message 1 of 6
5 REPLIES 5
Won item, but no details of seller.
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on 10-09-2010 05:04 PM
To get Seller's contact info click on Advance Search.
Then under Members menu click on Find Contact Information.
Then under Members menu click on Find Contact Information.
Message 2 of 6
Won item, but no details of seller.
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on 10-09-2010 06:10 PM
I did the search and eBay immediately sent an automated reply. But it still gave only the same incomplete information as in my winning notification, i.e., the seller's full name and that he's from Mumbai. That's all.
I contacted the seller via eBay messaging and he sent the information I wanted. But I'm still surprised that eBay didn't supply the info.
Does eBay now allow registering with such incomplete information?
I contacted the seller via eBay messaging and he sent the information I wanted. But I'm still surprised that eBay didn't supply the info.
Does eBay now allow registering with such incomplete information?
Message 3 of 6
Won item, but no details of seller.
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on 12-09-2010 12:44 AM
Contact eBay.
Message 4 of 6
Won item, but no details of seller.
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on 26-09-2010 07:58 PM
call ebay from 18002093229.
Message 5 of 6
Won item, but no details of seller.
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on 26-09-2010 10:47 PM
You can use live chat help service provided by ebay
Message 6 of 6

