Hello Friends,
This is not fair on eBay's part. I have mailed regarding this issues many times to eBay and haven't received the proper response and haven't got the problem solved.
Mr.Parth Bakshi (eBay Id: parth.bakshi) has made an order and a payment on 7th August 2006 which doesn't show in my paisapay account till date. Its almost 13 days.
If I get a negative feedback, then who is responsible for this?
Will eBay / PaisaPay team will remove the feedback?
What about my reputation?
I am the seller of the month for computers & Peri category and if this happens, then what benefit I get?
eBay Team Replies the below on 12th August 2006.
Hello Navaneeth,
Thank you for taking the time to write to eBay.
I understand from your mail that the payment of the buyer for the PaisaPay ID: 17411590048 is not reflecting in your PaisaPay account. My name is Neha and I'll be glad to assist you further.
In case of some online bank transfers made through certain banks, it takes 2 - 3 business days for eBay to get a confirmation from the bank.
This information is also available on the help pages which can be accessed by clicking on the link as mentioned below:
http://pages.ebay.in/help/community/paisapay-faq.html#FAQ-6
However I do understand that there has been delay in particular for this transaction and so it is not reflecting in your PaisaPay account. I have checked with our PaisaPay team and have been informed that we are facing some technical difficulties as a result of which the payments are not getting confirmed instantly or within the time frame specified on the help pages.
This matter has been escalated to the appropriate team as it is affecting our community and our team is working efficiently to resolve this matter at the earliest.
I request you to kindly allow us another 24 hours to resolve the matter.
I understand this delay might be inconvenient and this is not the resolution you were hoping for but we are trying our best to resolve the matter at the soonest so ensure customer satisfaction.
I appreciate the opportunity to have helped you with this information and trust that it answers your query to your satisfaction.
Best wishes,
Neha
eBay Customer Support ---------------
With Regards,
Navaneeth (snrama) ๐
This is not fair on eBay's part. I have mailed regarding this issues many times to eBay and haven't received the proper response and haven't got the problem solved.
Mr.Parth Bakshi (eBay Id: parth.bakshi) has made an order and a payment on 7th August 2006 which doesn't show in my paisapay account till date. Its almost 13 days.
If I get a negative feedback, then who is responsible for this?
Will eBay / PaisaPay team will remove the feedback?
What about my reputation?
I am the seller of the month for computers & Peri category and if this happens, then what benefit I get?
eBay Team Replies the below on 12th August 2006.
Hello Navaneeth,
Thank you for taking the time to write to eBay.
I understand from your mail that the payment of the buyer for the PaisaPay ID: 17411590048 is not reflecting in your PaisaPay account. My name is Neha and I'll be glad to assist you further.
In case of some online bank transfers made through certain banks, it takes 2 - 3 business days for eBay to get a confirmation from the bank.
This information is also available on the help pages which can be accessed by clicking on the link as mentioned below:
http://pages.ebay.in/help/community/paisapay-faq.html#FAQ-6
However I do understand that there has been delay in particular for this transaction and so it is not reflecting in your PaisaPay account. I have checked with our PaisaPay team and have been informed that we are facing some technical difficulties as a result of which the payments are not getting confirmed instantly or within the time frame specified on the help pages.
This matter has been escalated to the appropriate team as it is affecting our community and our team is working efficiently to resolve this matter at the earliest.
I request you to kindly allow us another 24 hours to resolve the matter.
I understand this delay might be inconvenient and this is not the resolution you were hoping for but we are trying our best to resolve the matter at the soonest so ensure customer satisfaction.
I appreciate the opportunity to have helped you with this information and trust that it answers your query to your satisfaction.
Best wishes,
Neha
eBay Customer Support ---------------
With Regards,
Navaneeth (snrama) ๐
Hi Swarup,
I am waiting for eBay's 24 hours from 12th August!
Till now it has become 240 hours from the reply I have got. ---------------
With Regards,
Navaneeth (snrama) ๐
I am waiting for eBay's 24 hours from 12th August!
Till now it has become 240 hours from the reply I have got. ---------------
With Regards,
Navaneeth (snrama) ๐
Hi,
Atlast, I got the reply from the eBay team and problem solved. ---------------
With Regards,
Navaneeth (snrama) ๐
Atlast, I got the reply from the eBay team and problem solved. ---------------
With Regards,
Navaneeth (snrama) ๐
