Too many Fraud Buyers

[bharathiyam]

There are too many fraud buyers in eBay. eBay should come up with some secured options to control this.

Suggestion:

One suggestion i think should work is until the address is verified the user should not be able to bid on any item or give a option to sellers to avoid people without correction address or contact information.

[emailswarup]

Hi,
I have seen similar suggestions from other members incl rishabh_iitk2001 & bay_jyoti , on this board. I think a consensus is growing on this issue.

If ebay gives an option to the sellers to prevent unverified buyers then I don't think it can be bad. Even now sellers can block buyers who has -ve ratings. A -ve rating doesn't always mean that the buyer is bad. If that has some logic then ebay can definitely put this option to choose between verified and unverified buyers.

Like PayPal they can even charge a nominal amount on member verification, to be reversed on the very first deal. This will definitely help to bring down the menace of Nigerian frauds. It will also dissuade new members to bid for fun.

Even after putting such option, there will always be sellers, willing to risk wastage of time for fun / fraud bidding, just to tap the market of unverified buyers. Best Regards
Swarup Dutta
ID : emailswarup

[bharathiyam]

Out of 50 items bought i always end up with 25 people not even answering to emails (fraud buyers).

[atulnc1]

I 100% AGREE TO WHAT bharathiyam HAS TO SAY AND AM REQUESTING EBAY TO SATRT VERIFYING THE BUYERS FROM LONG TIME AGO.PLZ EBAY LOOK INTO THIS MATTER,IT IS VERY SERIOUS.

ATUL

[pcnandi]

Something must be done to stop all Frauds whether buyer or seller.

P C Nandi

[rohit@ebay.com]

Hello bharathiyam and all users,

Over the past few days, we have heard from many of you regarding the issue of fraud users. We have taken this feedback seriously, and will look into ways of minimizing this issue.

Considering that India is such a nascent market for e-commerce, our approach so far has been to try and get as many users as possible to try trading (bidding or listing). However, we do realize that this, at times, ends up becoming more effort for our genuine users to find quality buyers and sellers. Hence, we will be focusing more on the quality of the users we will be bringing to the site through our various marketing activities in 2006.

At the same time, this is not an easy task. One of the reasons is that there is no single easily identifiable property to identify users (such as the social security number in the US). Some of you have suggested credit card verification. Again, there are 2 issues:
1. It might still not stop 'Nigerian' users
2. When we discussed this with a group of sellers, sellers were not too keen as they felt that this will also stop genuine users from buying as they might not have credit cards.

Telephone verification has its own operational challenges, one of which is that it might lead to increased cost for all our users.

We are looking at how best to address this issue keeping in mind all of the above issues.

We will love to have your feedback on the points I have mentioned.
Thanks and Regards,
Rohit,
Community Development Team

[ganeshimpex]

Hi,
as we are not a very old seller very new to ebay...but we thought for the issue and we suggest if ebay take a step by showing that bid and buying is very strickly like sending notice (on email) showing terms and condition that it will lead ebay to fill against them..i konw it can;t possible to fill that much cases it just a treat...because most buyer knows than if they did not complete the deals than nothing will going to happen...

second what we found ebay payment option is not clear at all..we you put shiping of local as COD (only local) still chennai person can choose COD and place order this will creat unsucessful sale..you must show them another way to make the payment LIKE DD,CC.OBT..new buyer is not clear about that...they think COD is easiest way...BUT they did not see that COD is only available in Local only...for them seller will arrange it anyhow...

Third:- it is personal remarks we see ebay put charges on each everything but not taking enough step to increase the sales..like if you take sub-category you have to 2rs as well as total feature you taken X 2 which create problem because margin is not that much...so consider to remove some load...may be we are wrong on this terms as we are new..so if we are wrong very sorry for that

with regards
Ganeshimpex.:-)