When I read about the "Baazee name still being in use", I was reminded about the most pathetic and money losing experience that I had while dealing with the then Baazee.
Due to sheer negligence and un-friendly attitude towards the buyers (pro seller?)I lost over Rs.3000/- because the seller was a confirmed cheat whose intention was to take advantage of the loop-holes in the rules/dealings of Baazee and a non-too helpful staff-some times I used to suspect if they were in "hand-in-glow" with the seller whose attitude towards the buyer appeared to me like that.Like me there were hundreds of others who were victims and it appeared that Baazee was in the "Nelson's eye" mode! The negligence on the part of Baazee was fully taken advantage-of by the seller who was from Hyderabad who with a single mobile-phone without a landline could handle thousands of buyers who were made suckers due to the ill-intentioned ingenuity of the seller.Those days it was too expenssive to call an outstation mobile line and emails went unresponded! A glaring example was that he would show a genuine picture of say, a Sony or Pioneer-original DVD player and palm off a third rate locally made non-working one and then scoot!(Those were the days when good imported items were not easily awailable and there was a premium on such items!)
Worst, when pressed more with threat, he would ask you on phone-not eMail!- to return the item "with original packing" and then, that is the end of the story. His mobile would remain switched off(Perhaps he was using it only for out going calls!) and Baazee would refuse to handle this, being "time-barred"! Initially he would even claim non-recpt of the Bank D/D and getting a confirmation fromthe Bank would eat away 8-10 days for him to plan his next move! By the time one got a confirmation from the Bank the deal would get time barred! No one bothered to look at the kind of "customer response/comment" about this seller about which I had advised Baazee also without much of any effect! Even a "consumer activist" like me had to face this kind of music and suffer both mentally and financially! This alone prompted me to stop any dealings.I had specifically brought this out during a Co/Buyer/Seller meet without much action/change in the company dealings.
Therefore the best thing to happen was the taking over by an internationally known Orgn.like eBay with well defined and evolving policy of handling of buyers and sellers and serve as a good point of convergence! All that I can suggest now is that the Co should keep an eye on customer feed-back/comment with appropriate action.Othermodus operandi was to change the name of his firm to bury his past of his earlier firm!
Finally I still see him in another net-shopping Co.where I'm not sure if he would have stopped his dubious dealings!
