Regarding Fraud Buyers Issue

[varmasanjay]

Dear Users,

Many of you have informed us in the past that there are users bidding on items with no intention of buying the item. We have been listening to your complaints, and are evaluating the introduction of features that can help you increase your successful sales.

We would like to take this opportunity to take your opinion on some of the new features we are planning to introduce.

1. Buyer Limits - Based on certain indicators such as feedback, users on the site will not have the permission to bid for more than a certain number of items or a certain maximum value of items.
2. Block Bidder - Sellers will have the choice to restrict specific users from bidding on their items.
3. Auctions Open Only for Specific Users - Sellers can invite a select group of users only to bid on their items.

Please let us know what you feel about these proposed features.

Thanks,
Sanjay
Baazee Community Team

[r_mall]

Dear Baazee
All these features cant be appreciated without a good functioning Baazee team.
Today itself ard an hour back or so, a buyer bought most oof our well doing products all quantities i.e. if we are selling something 50 quantity he bought all of them closing our 14 listings .
Now some of those listings were using the promotions and hence just because of this bogus buyer we lost all our listings for atleast 2 days now since now we cant make our products live before 2 days. Now this buyer is confirmed fake ....... what do we do now ... ???
We immediately called up seller support in Mumbai and guess what was their answer ......... they said that we should write a email to them and nothing would be heard on phone ...... Now is this some reputed company's answer ??????
A fake buyer closed most of the listings buying all quantities of the displayed products , and seller support office in mumbai says that nothing would be heard on phone and we should write a email.
By the way , long pending issuesare not answered by seller support and they say they will answer to email within 24 hrs .... what's the quality of service >????

PLEASE DO SOMETHING ABOUT THE CLOSED LISTINGS AS RELISTING THEM MEANS WASTAGE OF 2 WHOLE DAYS IN BUSINESS AND ALSO A FEATURE SHOULD BE THAT SELLER SHOULD HAVE THE OPTION TO OFFER THE QUANTITY , LIKE HE CAN OFFER NUMEROUS QUANTITIES TO A PRIVIIEGE BUYER BUT TO A NEW BUYER , NOT MORE THEN SAY ..2 .. OR 3 .....

PLEASE TAKE IT SERIOUSLY

[gindianet]

Dear Sir/MIss

this will not going to help you must come back with buying limit thing....like max what one buyer can purchase and min what he can purchase and only for that P buyer can purchase more than max quantity
with regards
Ginternational

[thethirdi]

It is really appreciated that Baazee has finally decided to address the issue of fraud buyers. But we sincerely hope that baazee seriously ACTS on this issue and make selling and buying more interesting.

Our Suggestions

1. Buyer Limits :

As before, there should be an option in the CSV sheet to specify the maximum qty a buyer can bid on / buy. This restriction should be applicable even to the Privilege Club members. Its very easy for a fraud to become a privilege club member and then go on bidding without the intention to buy.

2. Block Bidder :

This point doesnt make sense because a fraud buyer can easily create another ID in case is previous ID is blocked. Rather there should be a way in which we try to have only genuine bidders bid so that there is no need to Block any bidder. How this can be done is explained in the next point.

3. Auction open only for specific users :

Absolutely. This should have been implemented long back. We suggest that all bidders should have a certain number of minimum rating ( We suggest at least 3+ or 5+ ). This would eliminate most of the fraud bidders on Baazee. Even if we have a minimum of 1+ , before a bidder can bid, even that would help a lot ( if not elimiate the problem altogether )

Request other sellers to contribute there ideas.

Regards
Abhishek
(thethirdi)

[pooja_jewels]

So many changes...& what a great change seller can't delete the bid,so all fraud buyer are welcome to baazee.

[varmasanjay]

Hi Pooja_Jewels,

There was a technical error from our side because of which sellers were unable to delete bids on their items. This was not part of any planned change. We have rectified the same. You will now be able to delete bids placed on your item as before.

We regret the inconvenience caused to you and other sellers due to this.

Regards,
Sanjay
Baazee Community Team

[giftsmarket_in1]

😞 Today one fake buyer bought our total product from the sight thus making us pay elevated listing of rs 150.
http://www.baazee.com/jsp/BidForm.jsp?Trade_TradeId=28626535. Can baazee Suggest us some remedy. Only remedy left to us it seems that to stop using elevated listing that way we can protect our money being wasted by fake buyer closing our elevated listing./BR
FORGET ELEVATED LISTING AND DIVERT TO REGULAR LISTING TILL BAAZEE IMPOSES LIMITATION ON BUYER


Or baazee has remedy of deleting these fake orders.
GIFTSMARKET

[the_mall_in1]

I very much agree with the views of "thethirdi" on this issue an that is how the systems on the site must have been long time back.