Recieved damaged product

[neha_45607]

I ordered a barbeque charcoal grill and when i received a parcel the product was damaged fully not at all a fresh piece seems as if someone has used and send it. let me show u the pictures.

[mubs200213]

to ebay,

 i send back the timex watch used paisa pay id is 34407417546.sellers name is rajat mishra, kochi.

consignment no. is *D15181511* & delivery date is approxmately 3-4 sep.

[seemak@ebay.com]

Dear neha_45067,

We deeply regret for the inconvenience caused.Thank you for sharing the images with us.Rest assured.we'll forward the images to your claim adjuster and resolve your issue.Kindly allow us some time to resolve the same.

Your patience is highly appreciated.