Question to Ebay or Seller ?

[gajavaktra]

Hi

Just question to ebay or seller like help you can say. These days we are facing problem with buyers is like they purchase the item and after that they start raising question like is something is there or not. Like take example some of the watches we sale has box some or not. we sale it like that and mention on the listing if the box is there but later after paying they start raising question is the box is there or not. If we say not for this watch then they start saying okay then refund the money. Latest one happen is like is this watch has this function we clearly mention what function it has still after paying he raising question and also he add in that question if not then don't send the product.

My question is how to deal with this kind of situation. I try thinking hard but still not able to feasible solution. If we denied there request for refund negative rating is there. If we agree then loss in sale.

with regards
Gajavaktra

[veerajewels]

we upload our item directly ebay.com

i have received 5 negative feedbacks but i have no feedback revision request.

ebay have no other option to solve this issue, ebay team members please solve this issue.

buyer agree to revise his feedback.

how can i solve this issue...???