Dear goldendeals_in1 and all users,
As you rightly pointed out, we are redirecting all postings related to problems to the eBay Support section. This is because the Community Discussion Boards are not a forum to resolve specific user issues. These issues can be resolved most efficiently if they are reported through the Contact Us section. The discussion boards are meant for our users to interact with each other.
Having said that, let me assure you that we regularly monitor the boards to understand what our community is discussing. And if many users are discussing a particular issue, then we definitely highlight the issue to the concerned team.
Thanks and regards,
Rohit
Community Development Team
Thanks and Regards,
Rohit,
Buyer Engagement Team