Hi all,
I bought a camera on ebay on 25th using credit card. I sent the scanned copy the same day.I didn't recieved any confirmation. When I contacted customer care they said not recieved.
The next day I sent the email 3-4 times..still no reply or confirmation. Fnally I send a fax too. Still no reply.
When I called they said will update on 5.30
Finally by 6,6.30 and after lots of calls one customer care executive said that they got the documents and they will further process the application.
Today its 29th and still the status is "buyer action required". The promotional offer for Ipod schuffle ends on 30th. I think I will loose that too.
When I called customer care and no executive picks up the call. All are busy. Chat also not working. Even I don't know how to cancel the purchase.
Please do something....
My ebay user id is vj_justin and the Paisapay id is 23150756618.
THIS IS HIGHLY FRUSTRATING. PLEASE RESOLVE THE MATTER