Recently a buyer from USA purchased three items for me and promptly paid by paisapay.The payment was under authorisation for three days and finally rejected by paisapay.A mail was received by me from paisapay with the following information
"credit card payment has been rejected by PaisaPay Customer Support due to the following reason: Buyer requested for cancellation"
when I wrote a mail to the buyer I got the following reply from the buyer:
"I have traded on EBAY-India many, many times and used PaisaPay, Only this time they wanted me to fax a copy of my credit card to them in India over an insecure line. My credit card company advised me not to do so. The only alternative paisapay gave me was to cancel my order.
My feedback speaks for itself, I have an excellent reputation on Ebay and Ebay-India for prompt payment. I was very upset when this happened. I am sorry."
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When I advocate paisapay to my buyers, I mention Paisapay is Fast, Safe & Secure. Is it the kind of security offered by eBay India to International buyers. Now I understand why many buyers backed out in the name of Paisapay.
Will eBay explain why they can't offer a safe mode of payment by International buyers?
Soma