Open House Discussion with the PowerShip Team on Jan 23rd 2013, 2 - 4 PM

[seemak@ebay.com]

Dear Members, 

eBay India is organizing online Open Workshop for eBay sellers to learn more and ask questions related to PowerShip Program. Over 700+ sellers have joined PowerShip and are successfully delivering items all over India with India’s best Logistics Service Providers and availing benifits like fast ship discounts, reduced shipping costs and a better experience to buyers.

Please join us for the workshop between 2 PM to 4 PM on 23rd January 2013.

We look forward to your participation!

Regards,

eBay India Team

[seemak@ebay.com]

Dear ami_soft_toys,

We have tied up with the best companies to create tamper-proof plastic packaging bags / flyers to cater to sellers across all product categories. The cost of packing material is included in the shipping fees charged.

They are available in 4 different sizes as given below,

8 X 10inch
10 X 12inch
12 X 16inch
14 X 18inch

Regards

[emartbazaar]

Dear Sameer Yadav(Ebay),

This is Rahman from Emartbazaar

We are already received the packing material from Bluedart and also confirm with you on Jan 18 (5 day ago).
Please immediately look into this matter and kindly active the ebay powership to our account without any delay.

We have to add the COD facility to ebay buyers at the earliest to our most of the products.

Regards

[seemak@ebay.com]

Dear rajelectroniks,

Thanks for the question. As you would know that weight of item / consignment is gauged basis the actual weight or volumemtric weight. This is decided by the Logistics Service Provider personnel at the time of pickup and basis the size of the consignment.

If you believe there are transactions where you were charged in excess, please do share the specific transactions and provide supporting information like size of parcel and the other details.

Regards

[frendz_shop]

Price Are Soo High For 250Gm Parcel

Noraml Dtdc Charge - 28Rs.

Powership charge - 48Rs.

20Rs. Difference Means If We Send 100 Courier Upto 250Gm.

Then We Charged 2000Rs. Extra For What???

[seemak@ebay.com]

Dear emartbazaar,

Thanks once again. Your account has not been enabled on PowerShip. The COD activation will happen in few hours from now.

Regards

[saman_retails]

dear sameer and seema,

hello, nice to see ebay doing well with powership, and as a powership user i would really like to appreciate you people and the whole ebay logistics team, but as we know every coin has two face, and the problem i am facing is about priority, actually LSP are aware that ebay packets are not going anywhere, so in particular fedex people dont take it as priority rather they prefer their other pick ups and walking customers, for my packets they just dont care only, since last 7 months they have still not fixed a specific time for pick up, you know how annoying it is to see a pick up guy knocking your door at any time of the day, i mean at times they come at 12 noon at times at 6 pm, how nice is it ?? they talk very rudely, always create issues with supporting documents, i would really appreciate if you guys take relevant steps regarding this.

thanx and regards

[seemak@ebay.com]

Dear westcoastcustoms_shop,

Thanks for the question on pricing.

PowerShip fees for 500 gms:
Local – Rs. 32 (all inclusive cost)
National – Rs. 47 (all inclusive cost)

PowerShip leverages some of the most reputed courier companies in India, i.e FedEx, BlueDart, Aramex. 90% of the shipments are processed through FedEx and BlueDart combined, this enables you to deliver 85% to 90% of your items within 3 days of dispatch.

These Logistics Service Providers do not offer or support 250 gms. The minimum chargeable weight is 500 gms and which is also being charged to our sellers.

We, however, do understand the need to offer 250 gms for low ASP & low weight items and actively working to solve this. The reduced commercials may still not be as lower as the cost offered by a low cost courier, simply because there are differences in services / performance that you receive from them and hence the premium.

While pricing is important, there are advantages that PowerShip provides which helps our sellers focus on other business essentials and leave the shipping worries to us.

a. Fast delivery of products; 90% of items you ship are delivered within 3 days with next day delivery to the metro cities.
b. Use of reputed courier companies help gain buyer confidence and satisfaction
c. Standardized packing material for your products, helping you deliver a standardized experience to all your buyers
d. FastShip discount shipping items on the same day or next day of transaction (business day)
e. Piece of mind, items shipped through PowerShip are covered for the complete value of the products
f. Reduce manpower since you do not have to follow up with your Logistics Service Provider for delivery

Regards

[seemak@ebay.com]

Dear sameer.school91,

Thanks for the question and participation on the forum. We are happy to have you in the PowerShip program.

With PowerShip our intent is to solve your shipping related woes. I know this was discussed with Mukul and I am told that the preference has been taken care. Your orders will be services by other Logistics Service Providers.

Regards

[saman_retails]

dear seema, thank you, but you somewhere out of it, this really is an issue to look upon.

all the luck for future.

kuddos to ebay kudos to powership.

[seemak@ebay.com]

Dear shivamemory,

Thanks for the question. I understand that the problem you are facing is related to listing restriction on your account.

Since this is related to TnS, we will have someone check this and get back with an update or resolution to you.

Regards