Open House Chat with Huzaffa Khokhar, Manager - PaisaPay on 14th July

[seemak@ebay.com]

Dear Members,

We are pleased to announce the next session of our Open House Program, where users get an opportunity to chat with the eBay India Team.

Message from Huzaffa Khokhar, Manager - PaisaPay

Dear Community Members,

I am Huzaffa Khokhar, Manager - PaisaPay for eBay India.

Under this role, my team is responsible for PaisaPay Operations which includes Payment processing (Seller Remittances, transaction processing, KYC, refunds) & eBay guarantee*. Recently, we have made enhancements to our eBay guarantee* processes by introducing return shipping.

I will be present on the Community Boards for an Open House Session on 14th July 2011, 4-5 PM.

I will encourage you to post your thoughts, comments and suggestions on this thread.

I am looking forward towards this meeting and I hope to gather lot of useful feedback from you.

See you on the 14th for an Open house discussion!

Regards,
Huzaffa Khokhar
Manager – PaisaPay

[seemak@ebay.com]

Dear Members,

I really appreciate your suggestions and do understand some of the concerns that you have raised. As promised, I would personally follow up on some of your issues and our teams will get back to you all with an update.

Regards
Huzaffa

[seemak@ebay.com]

Dear dealer1703,

We would get back to you with an update on your ER request.

Regards
Huzaffa

[seemak@ebay.com]

Dear Members

Thanks for your participating and to Huzaffa for spending time with the community. We are locking this thread at the moment, all open issues shall be addressed at the earliest.

Regards,
Seema K

[seemak@ebay.com]

Dear Devesh,

Thanks for your suggestions and inputs on introducing a slab wise fee structure. However at this point of time, we believe that this is the right structure keeping the India Market in mind. Pricing is not static and we would keep modelling this basis the market and industry requirements.

Regards
Huzaffa

[seemak@ebay.com]

Dear pjdvp,

You may refer to this link for more information

http://www2.ebay.com/aw/in/201106281702502.html

Regards
Huzaffa

[seemak@ebay.com]

Dear tccindia,

We will get back to you with an update.

Regards,
Huzaffa

[seemak@ebay.com]

Dear faridafrommumbai,

In case the buyer does not confirm the receipt of the items, after the delivery timelines are over, the seller will receive remittance into his account.

Regards,
Huzaffa

[seemak@ebay.com]

Dear cover_n_cases,

Post reviewing the feedback, we are happy to inform you that the negative feedback has been removed.

Regards
Huzaffa

[seemak@ebay.com]

Dear daomai.dang-2009,

We appreciate your feedback. We would communicate the same to the seller.

Regards
Huzaffa

[seemak@ebay.com]

Dear rcm2in_123,

We understand that you had some difficulty using the item, however as per the update received from my team, they have reached out to you and trust you are now satisfied.

In case of any account related Issues, you can contact our Customer Support through any of the following channels-

http://pages.ebay.in/paisapay/phone-support.html

Regards
Huzaffa