1. PaisaPay id - 32363882820 dated 24 OCT 2012
2. Gift coupon applied - DUSSEHR010
3. Had a telcon regarding non receipt of free gift sometime in 1/2 week of DEC 2012. Nothing happened
4. Had a chat on 12 DEC 2012 with one Sunita M per Customer Support Chat Transcript - SR# 1-5833572452. Was promised by Sunita M 07:31:48
I have forwarded the request to my promotion team who will update you through mail or call within 48hours regarding for the gift status. NO FEEDBACK within the promised timeline.
5. sENT EMAILS ON 15 dec 2012 TO ambareesh@ebay.com WITH COPY TO sapana@ebay.com; inrswebhelp@ebay.com; customerhelp_in@ebay.com. EXCEPT AN USELESS AUTOMATED RESPONSE FROM sapana@ebay.com, NO RESPONSE SO FAR.
5. Again had a chat on 17 DEC 2012 with one Krishna Sudha per Customer Support Chat Transcript - SR# 1-5939804853. Was promised by Krishna Sudha S. 08:06:13
As I checked the details from my end and you have claim for dusshera promotion.Sorry for inconvience you didnot receive the gift.I am esclating this case to my promotion team and you will get update within 1 week. NO FEEDBACK within the promised timeline. AND IT SEEMS THAT NOBODY IN ebay BOTHERS TO GO THROUGH THE POSTS IN THIS FORUM, AS THERE DOES NOT SEEM TO BE ANY RESPONSE BY ebay to ALL THOSE POSTING HERE.
IN MY OPINION, ebay India IS NO LONGER WHAT IT USED TO BE AND PROBABLY ON ITS WAY TO BE AS NOTORIOUS AS TIMTARA SOON AS FAR AS CUSTOMER SERVICE IS CONCERNED. AND IT HAS COURAGE TO COME OUT WITH ONE MORE FREE GIFT SCHEME.
ADVISE ALL NOT TO FALL FOR FREE GIFT SCHEMES AND SETTLE FOR DISCOUNTS, EITHER OF ebay OR CREDIT CARDS/BANKS ONLY TILL THE TIME ebay CUSTOMER SERVICE REGAINS ITS LOST STANDARD.
