Listing removed though I haven't voilated any policies

[snrama]

Dear eBay team,

I have been selling a Original Capdase Pouches from Past 10 Months. We issue VAT Invoice for all the products. We source from Authorized Indian Distributor of Capdase. Still eBay issues a voilation without any fault of us.


-------- Mail Received from T & S ----------

Thank you for your recent Fixed Price listing on eBay. Unfortunately, we removed the following item(s):

270447413123 - Capdase Leather Case for BlackBerry Bold 9000 Flip-Top


because Uniconcept Asia Ltd. reported it to us for violating their intellectual property rights. When eBay is notified by a rights owner of an intellectual property rights infringement, eBay must remove the item in order to meet certain legal requirements.

The following information may help explain the reason for your listing(s) removal:

A listing or item may violate intellectual property rights if the seller:
- Uses a manufacturer's photo or item description
- Lists a counterfeit or fake item
- Lists illegal copies of media such as music, movies, computer programs, and video games

You may need to take a tutorial. The next time you sell, you may be asked to take the tutorial, if it's required. Once you've completed the tutorial successfully, please review your account status for any other possible concerns. If there are no other issues, you should be able to sell again.

Questions about the specific violation should be addressed to Uniconcept Asia Ltd.

You can send an email to: derek@capdase.com

For more information on how eBay protects Intellectual Property, please visit the following Help page:

http://pages.ebay.in/help/tp/programs-vero-ov.html

Your eBay fees for this item have been credited to your account. All bidders on this item have been notified of its cancellation.

IMPORTANT NOTICE: Repeated violations of this or other eBay policies may result in the suspension of your account.

eBay understands that it can be frustrating to have a listing removed. If you have further questions, you can take the following steps:


- Take eBay's brief tutorial on Intellectual Property Policies and VeRO
- Read the ended listings FAQ at http://pages.ebay.in/help/confidence/vero-removed-listing.html
- Ask eBay a question using the link on the above help page

Your listing(s) may be eligible for relisting through My eBay. If your listing is eligible, you will see the listing in your Unsold Items page within My eBay. Listings that are not eligible for relisting will not be visible in the Unsold Items page.

To relist your item, log in to eBay, go to My eBay to your Unsold items, and select the item that was canceled -- it's highlighted with a yellow banner. Before relisting, please make any changes necessary to ensure that your revised listing is in compliance with the law and eBay policies. You might want to check your other listings for similar violations as well.

Thank you in advance for your cooperation.

Regards,

eBay Trust and Safety ---------------
With Regards,
Navaneeth (snrama) 😉

[snrama]

Hi,

This is to let you know that even the Indian authorized distributor of Capdase sells on eBay.

http://stores.shop.ebay.in/stuffcoool ---------------
With Regards,
Navaneeth (snrama) 😉

[veedeedirect]

Hi,

I have also been KO'ed by this Derek guy for the same Capdase thingie.

Our story is the same as SNRama.

I think ebaY is taking this Vero thing too far.

Without asking the seller for explanation, they pull down the lisings.

Once the listings are pulled down you have to contact the Vero guy and not ebaY. If you by mistake relist those items your ebay account will be de-reigstred. Boom.

Now what happends if the Vero guy is least interested in carring on the discussion with you?

You are an ebay policy violator for no reason.

Neither the Derek guy or ebaY has asked us the source of the products which we are selling nor they have any record of any fake being sold by us.

But for one year this policy violation will remain on our account unless Derek responds favorably.

Regards,

Devesh